Automated Quote Follow-Up for Contractors: Stop Losing Jobs to Silence
Automated quote follow-up sends timed texts and emails to every prospect after you send a bid — so no job slips away because you got busy on the tools and forgot to circle back. Most contractors lose more work to no follow-up than to price: research shows about 80% of sales need five or more follow-ups, yet the average contractor sends one or two. DarkHorse Automations builds the system that follows up for you, automatically, on every single quote.
Why unfollowed quotes are the biggest leak in a trades business
You send the bid, the customer says "let me think about it," and then—nothing. Not because they picked someone else, but because nobody reminded them. A quote with no follow-up goes cold in days. The contractor who follows up on day 2, day 5, and day 10 wins the job the busy competitor forgot about. That is money you already spent time and gas to earn, walking out the door in silence.
How automated quote follow-up works
- You send the quote — through your normal tool or the DarkHorse system.
- The sequence starts automatically — a friendly text/email goes out on a schedule (e.g. day 1 thank-you, day 3 check-in, day 7 nudge, day 14 last-call).
- Replies route to you — when they answer, the automation stops and hands you a warm, ready-to-book lead.
- Nothing slips — every quote gets the same professional follow-up, whether you sent 2 this week or 20.
What a good follow-up sequence actually says
It is not spam. It is the message a great salesperson would send if they had time: a quick thank-you, a reminder of the value and the fix, an offer to answer questions, and a gentle deadline. Done for you, in your voice, so you sound on-the-ball without lifting a finger.
Built by the trades, for the trades
DarkHorse Automations was built by people with 30+ years in the trades, not a generic SaaS shop. We set the follow-up system up for you, on your existing number and email, tuned to how contracting jobs actually close. You keep working; the automation keeps the pipeline warm.
→ Get automated quote follow-up set up for your business
Frequently asked questions
How many times should a contractor follow up on a quote?
At least 5 times over about two weeks. Research shows roughly 80% of sales require five or more follow-ups, but most contractors stop after one. An automated sequence hits every touch without you remembering.
Isn't automated follow-up annoying to customers?
No, when it is done right. A helpful thank-you, a value reminder, and a polite deadline read as professional and organized — the opposite of the contractor who never called back. The automation stops the moment they reply.
Do I need new software or a new phone number?
No. DarkHorse Automations connects to your existing business number and email, so follow-ups come from you. There is nothing new for your crew to learn.
What does automated quote follow-up cost?
It is a low monthly service, and it pays for itself the first time it recovers a single job you would have lost to silence. Contact DarkHorse Automations for setup and pricing.